Helpful advice & questions

At East Anglia Chimney and Flue co, we believe in keeping your home safe and warm with complete transparency. Based in Lowestoft and serving homes across Norfolk and Suffolk, we have brought together answers to the most common queries regarding chimney sweeping, flue installations, safety, and wood-burning efficiency.

Frequently asked questions

Everything you need to know about our chimney services, stove maintenance, emergency call-outs, and keeping your fireplace running safely.

How often should I have my chimney swept?

You should have your chimney swept at least once a year. Regular sweeping prevents the dangerous build-up of soot and creosote, significantly reducing the risk of chimney fires and ensuring smoke exhausts safely from your property.

How long does it take to install a chimney liner?

Typically, installing a flexible chimney flue liner takes approximately one day. We ensure the installation is carried out efficiently and cleanly with minimal disruption to your home.

What should I do before your visit?

Nothing at all! We take care of everything on arrival, ensuring your flooring and hearth are thoroughly protected before we begin any sweeping or flue work.

Why is a blocked flue dangerous?

A blocked flue prevents combustion gases from escaping, which can lead to hazardous carbon monoxide leaking into your living spaces. We fit carbon monoxide detectors and offer smoke tests and bird nest removal to ensure complete safety.

Ready to service your chimney?

Whether you need an annual sweep, a new flue liner installed, or a bird guard fitted, East Anglia Chimney and Flue co is here to help. Contact us today for friendly advice or to request your free quotation.